Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–2 business days (excluding Sundays and public holidays) after your order is confirmed.
Once your order has been shipped, you will receive a shipping confirmation email or SMS containing your tracking details.
Please note that during peak seasons, promotional events, or due to unforeseen circumstances, order processing may take slightly longer.
Shipping Within India
We offer Free Shipping across India on all prepaid and Cash on Delivery orders.
Estimated delivery times are as follows:
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Metro Cities: 3–5 business days
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Other Locations: 5–7 business days
Delivery timelines are estimates and may occasionally be affected by factors beyond our control, including courier delays, weather conditions, public holidays, or other logistical issues.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment.
Please allow up to 48 hours for the tracking information to become active after dispatch.
If you have not received your order within 7 business days of receiving your shipping confirmation, please contact us at shreeramenterpriseofficial@gmail.com with your order number, and we'll be happy to assist you.
Returns, Refunds & Exchanges
We accept return requests made within 7 days of delivery, provided the item is unused, in its original condition, and returned in its original packaging.
For complete details, please refer to our Return & Refund Policy.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery at shreeramenterpriseofficial@gmail.com with your order number and clear photos of the product. We review each case individually and will work towards a fair resolution as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please feel free to contact us at:
